On this episode of Tell Me Where IT Hurts, host Jay Anders, MD, welcomes Piyanun Yenjit, founder and managing director of APUK Co., Ltd. and a longtime leader in hospital technology transformation across Southeast Asia.
Yenjit began her career in nursing before moving into hospital operations and information technology, a dual perspective that has shaped her work ever since. She started as director of operations at Medicomp Thailand, now leads APUK, serves on the advisory boards of hospital management publications in Asia, Europe, and the United States, and is Country Manager for HIMSS Thailand.
Together with Dr. Anders, Yenjit explores why parts of Asia have advanced clinical data adoption so quickly and what it takes to reach the highest stages of digital maturity. Anders opens by contrasting that pace with the slower path he often sees in the United States.
Much of that progress, Yenjit explains, traces to the Electronic Medical Record Adoption Model (EMRAM), the HIMSS framework that measures hospital maturity from Stage 0 to Stage 7. She points to Institut Jantung Negara in Malaysia, the first hospital in the country to reach both EMRAM Stage 6 and Stage 7. That achievement, she notes, came down to more than software: leadership commitment, aligned teams, sound governance, and the right technology, in this case Quippe.
“Technology alone doesn’t do it. It’s always the combination of people, process, and technology.”
Piyanun Yenjit, Founder and Managing Director of APUK
That combination, she argues, is the real engine of transformation. Yenjit describes the Quippe philosophy of “minimum input for maximum output,” where templates built around clinician needs deliver decision support at the point of care while producing structured data hospitals can use across financial, operational, and patient-safety priorities. After one Quippe sepsis pathway implementation, she recalls, a hospital saw both length of stay and costs decline.
Care planning is where this work resonates most, with nearly 90% of her Asian customers centering multidisciplinary plans on patient problems while steering toward Joint Commission International accreditation. On AI, Yenjit offers a measured view: interest across the region is real, yet multilingual clinical settings and the need for strong underlying structure mean broad implementation is not yet a reality. Lastly, Yenjit’s one wish for healthcare, she tells Dr. Anders, is to make silos disappear.
Show Notes
Among the topics covered:
- Why parts of Asia reach EMRAM Stages 6 and 7 quickly
- Institut Jantung Negara becomes the first hospital in Malaysia at EMRAM Stage 7
- People, process, and technology over technology alone
- The Quippe concept of “minimum input for maximum output”
- A sepsis care pathway that lowered length of stay and cost
- Multidisciplinary care planning tied to JCI accreditation
- A measured take on AI in multilingual clinical settings
- And more…
Show Links
- Piyanun Yenjit on LinkedIn
- APUK Co., Ltd.
- Dr. Jay Anders on LinkedIn
- Medicomp Systems on LinkedIn
- Tell Me Where IT Hurts on Healthcare NOW Radio